Digital Product Policy

Effective Date: 4 July 2026

Thank you for purchasing The Home Alone Method™.

Please read this Digital Product Policy carefully before purchasing any digital products from our website.

By purchasing any digital product from The Home Alone Method™, you agree to the terms set out below.

1. Digital Products

All products sold through The Home Alone Method™ are digital products.

No physical items will be shipped.

Following successful payment through Payhip, you will receive access to download your purchased product.

2. Instant Access

Our digital products are made available immediately after payment has been successfully processed.

You will receive access to download The Home Alone Method™ guide and the accompanying printable worksheets. You will also receive access to the interactive online programme and, if purchased, The Home Alone Companion™, both of which are accessed online rather than downloaded.

Please ensure you have reviewed the product description before completing your purchase.

3. Download Responsibility

It is your responsibility to download and save your purchased files.

If you experience any difficulties accessing your purchase, please contact us and we will be happy to assist you.

Email: support@thehomealonemethod.com

4. 30-Day Money-Back Guarantee

Your purchase of The Home Alone Method™ is protected by our 30-Day Money-Back Guarantee.

We want you to feel confident trying the method with your dog. You may download the guide, explore the method and decide whether the structured approach is right for your situation.

If you find that the method is not the right fit for your situation, you may request a full refund of the total amount paid within 30 days of purchase. This applies whether you purchased The Home Alone Method™ on its own or together with The Home Alone Companion™.

To request a refund, email:

support@thehomealonemethod.com

Please include the email address used to make your purchase so that we can locate your order.

Once your eligible refund request has been processed, the refund will be returned through the original payment method. The time taken for the funds to appear in your account may depend on the payment provider or financial institution.

This 30-Day Money-Back Guarantee is provided in addition to, and does not affect, any statutory rights you may have under applicable consumer law.

5. What Happens After a Refund?

If your purchase is refunded within our 30-day money-back guarantee period:

• Access to The Home Alone Companion™ will be removed automatically.
• Any PDF guides or worksheets you have already downloaded will remain available to you.
• If you have already saved your own copy of The Home Alone Method™ in Notion, it will remain in your Notion account.

6. Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us.

Verified duplicate purchases will be refunded.

7. Product Updates

We may update or improve our digital products from time to time.

Where we choose to do so, existing customers may receive access to updated versions of the product at our discretion.

8. Copyright and Permitted Use

All digital products sold by The Home Alone Method™ remain our intellectual property and are protected by applicable copyright laws.

Your purchase grants you a personal, non-exclusive, non-transferable licence to use the product for your own personal use.

You may not:

• Share the product or its files with others.
• Upload the product to any website, cloud-sharing platform or file-sharing service for distribution.
• Sell, resell, sublicense or redistribute the product.
• Reproduce or modify the product for commercial purposes.
• Claim the content as your own.

Unauthorised copying, sharing, resale or distribution is strictly prohibited.

9. Technical Requirements

Our products are supplied in standard digital formats such as PDF.

It is your responsibility to ensure that you have suitable software and a compatible device capable of opening and viewing these files.

If you experience a genuine technical problem accessing the files, please contact us at support@thehomealonemethod.com and we will make reasonable efforts to assist you.

10. Contact Us

If you have any questions regarding this Digital Product Policy, wish to request a refund under the 30-Day Money-Back Guarantee, or require assistance with your purchase, please contact us.

The Home Alone Method™

Email: support@thehomealonemethod.com

Website: https://thehomealonemethod.com